Easy Connect with Easybet
Easybet is a young and dedicated bookmaker that strives to provide a first-class service to its users. Customers can contact the support team at any time for assistance with account or betting-related questions. Every appeal of the bookmaker’s users is processed by professionals who have all the necessary knowledge. Despite that fact, Easybet controls the quality of customer support provided through feedback sent by users.
Direct and easy assistance through live chat
For immediate help, users should use the live chat. It is the fastest and easiest way of communication that is available at any time of the day or night. Another pleasant bonus of Easybet live chat that is it also works as a help center where articles on different topics can be found and may help you with acquiring the needed information or the answer.
So, in order to begin a required communication with the live chat, the user just needs to find a yellow chat icon located in the lower right corner of the Easybet website. When contacting through the live chat, customers need to specify their personal information by typing their name and phone number, and start the chat. The bot responds immediately and offers tabs that link to articles on common issues and solutions.
In case when the answer hasn’t been found with the bot, the customer will be provided with the first available assistant. After the issue is resolved, the user should rate the customer service experience. This feedback will allow the bookmaker to monitor the quality of support service and find ways to improve it.
Reaching Easybet with email
The other method the user may find to contact Easybet customer service is by sending an email to support [email protected]. It should be noted that this type of communication would be used in cases where live chat can’t provide the required help and the problem the customer is facing is quite complex and critical.
In the email, a detailed explanation of the problem needs to be written, and a photo or a short video needs to be provided. If the user knows which actions may have caused the issue, those steps should be included in the email. Providing as much detail as possible can help the support team find a solution faster.
Do not forget about your contact information: the user should specify the name and additional contact information for communication. Support processes the message within 24 hours. If the process takes more time, the customer will be notified. In case when the user hasn’t received the answer from the Easybet support team they should check the “Spam” tab in their email.
Getting help from Easybet on X(Twitter)
Those who are more socially active on X can get feedback on their problem using that social network. To do this users just need to write a tweet with a question or problem description and mark the bookmaker. Also, customers may take the more direct approach and contact private messages of the Easybet community on X @Easybet_SA and discuss the occurred error and possible solutions in chat.
Easybet assistance through Instagram
Fans who like to chat on Instagram can use it to contact Easybet support. To do this just write to personal messages @easybets or in the comments under the latest posts. Remember that if users write questions about their problems or leave a description of those under old posts they may be ignored.