Responsible Gambling on Easybet

Easybet takes all necessary measures to ensure the best user experience in the field of betting or gambling. To achieve this, the platform encourages all African users to take a responsible approach to betting. Of course, betting is considered excellent entertainment if the user maintains control over their gambling. If any issues arise regarding responsible gaming, users can contact the technical support team, who can provide advice on gambling addiction and instructions on how to handle the situation. Detailed information about the available options for limiting gaming activity on the Easybet platform is described in the paragraphs below.

Deposit limits

In the “My Profile” section, by selecting the “Responsible Gaming” option, the client can set deposit limits. In the designated field, the maximum amount that can be deposited per day, week, or month is specified. To confirm this action, click the corresponding button and enter the password used for account login. Once the option is activated, the system will automatically block any additional deposits exceeding the user’s set limits, which effectively controls expenses.

Self-exclusion

If a user is unable to limit themselves from gaming activity, the Easybet Africa platform offers a self-exclusion option, which restricts access to the account for a specified period. To activate it, go to “My Profile” and select the “Temporary Account Deactivation” option. In a separate tab, indicate the period for which the user wishes to suspend gaming activity on their account (usually from one month to three years). During this time, it is not possible to place bets or use platform services. If this option is violated, such as by creating a second account, the Easybet team reserves the right to block the account and funds indefinitely. This action cannot be reversed, so the client will need to wait until the specified period ends.

Deleting an Easybet account

If a user decides to eliminate gaming activity on the platform, there is an option for full account deletion. To use this option, select the “My Profile” section and then choose the “Delete Account” tab. Once this action is completed and the account is successfully deleted, the user will no longer have access to the platform’s services, and the action will be irreversible. This is a serious step that should be taken if the client wishes to permanently stop using Easybet Africa’s services.

Key tips for responsible gambling for Easybet users

To effectively control the gambling process and use Easybet’s services responsibly, several recommendations should be taken into account:

  1. Use the company’s services solely for entertainment and not as a way to make money. Gambling is not a solution to financial problems, on the contrary, it can lead to negative consequences if not played more responsibly;
  2. Determine the amount of money for a certain period, which are intended solely for entertainment and try not to exceed this limit. For effective control of the deposited funds, the punter can use the option ‘Deposit limits’, which specifies the maximum amount that can be deposited in a certain period;
  3. After losing money intended for entertainment, one should not try to win back, which may lead to negative consequences and even more losses;
  4. Users should control how much time is spent on the platform. Gambling should not interfere in any way with customers’ daily lives and responsibilities, which are more important than entertainment;
  5. Never gamble under the influence of alcoholic beverages or drugs, which can lead the player to irrational actions and negative consequences.

By following the recommendations in the list above, a player can use Easybet services responsibly without any problems.

National programme on responsible play behaviour

When a client is aware of the fact that they cannot control the gambling process and are susceptible to gambling addiction, it is recommended that they contact the National Responsible Gambling Programme on the relevant number 0800 006 008. Through this programme, the player is provided with expert support and assistance that relates directly to gambling addiction. Specialists will provide detailed instructions and tell what to do in this situation. This will help to effectively control the gambling activity of the user.

Support

If a user has any questions about responsible gambling or needs counselling, Easybet’s technical staff can be contacted for assistance. They can be contacted via email at [email protected], where the platform team will kindly provide the necessary information and advice on responsible betting issues, as well as direct you to the right resources for professional assistance.